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Premium in-home
Service

What Makes Our Premium Service Exceptional

Our Premium service is designed for pet owners who want the highest level of safety, transparency, and professional care for their pets and their home. This is not just a visit , it’s a complete, security-backed care experience that no traditional sitter or gig walker can offer.

Every Premium visit combines exceptional pet care with advanced home-security protocols, giving you unmatched confidence while you’re away.

What makes Premium truly different:

  • Professional sitter with body-worn camera — watch the entire visit live or on demand

  • Smart, secure home access system — every entry is recorded and verified

  • GPS-tagged key tracking — your home key never leaves your property

  • Precise check-in and check-out monitoring

  • Real-time notifications at every stage of the visit

  • Emergency Care Plan included — built-in safety for unexpected situations

  • Detailed care routine tailored to your pet’s needs

  • Extended visit time for deeper care, enrichment, and comfort

This service is perfect for owners who expect more than standard pet sitting — for those who value professionalism, verified security, and complete transparency in every step.

Premium means guaranteed care you can see — live, secure, and unquestionably trustworthy.

Because your home, your pet, and your peace of mind deserve nothing less.

Premium Coverage: What’s Included

All sitters are uniformed and have visible ID cards,

Uniform Staff With Id Card

Our sitters arrive in official Sweet Home Pet Care uniforms and visible ID cards, so you have instant confidence in exactly who is entering your home.

This Means:

  • Easy Identification : You can immediately recognise our sitter through their uniform and photo ID card, giving you peace of mind from the very first moment.

  • Professional Appearance :Uniforms and ID cards reflect consistency, reliability, and our high standard of professional pet care.

  • Enhanced Security : Only authorised Sweet Home Pet Care staff wear our uniform and carry a verified ID card, adding an extra layer of security and verification for your home and your pets.

  • Trust & Credibility : A clearly identifiable uniform and ID card signal accountability and transparency, helping you feel reassured before, during, and after every visit.

Pet sitter wearing a body-worn camera during an in-home pet care visit for safety and transparency

Smart Recording & Live Streaming

Enjoy complete peace of mind with a private, secure live stream from your sitter’s body-worn camera, sent directly to you the moment they enter your home—so you can watch every visit in real time, from anywhere.

For full details of our Smart Recording & Live Streaming, please click below.

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Security System

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    Our smart key box ensures your home stays protected with encrypted access codes, allowing only verified staff to retrieve your key safely.

    With a smart key box, your home key is stored securely and accessed only through a unique code, ensuring complete peace of mind.

  • Samrt-key-tag-security.webp

    A smart key tag keeps your key traceable and secure, allowing us to verify who holds it at all times.

    With a smart key tag, your home key is professionally labelled, monitored, and handled only by verified sitters, giving you total peace of mind.

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Emergency Care Plan

In our visit time, if we see your pet is unwell, our team responds instantly. We assess the situation, contact you first, and follow your emergency plan. In urgent cases, we provide calm, professional first aid and transport your pet to your chosen vet or the nearest open emergency hospital.

For full details of our Emergency Care Plan, please click below.

Security works based on your home type

Best Value

Premium Short Escape

A$480

480

6 premium sessions designed for short trips (1–6 days away).

Valid for 3 months

Great for weekends, quick trips, and short getaways.

5% discount (Save $30)

Includes all advanced security measures and smart tools.

Full Emergency Care Plan coverage.

$500 emergency care deposit

Best Value

Premium 2-Week Voyage

A$1,070

1,070

14 premium sessions, designed for 1-2 weeks gateway.

Valid for 6 months

Ideal for 1–2 week holidays that require stable daily care.

10% discount(Save $120)

Includes all advanced security measures and smart tools.

Full Emergency Care Plan coverage

$700 emergency care deposit required

Best Value

Premium Long getaway

A$1,570

1,570

21 Premium Sessions, for more than 2 weeks

Valid for 12 months

Perfect for long holidays, annual leave, extended travel.

12% Discount. Save $215

Includes all advanced security measures and smart tools.

Full Emergency Care Plan coverage.

$1000 emergency care deposit.

Pricing plan

Find one that works for you

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